I purchased a Skoda Superb Prestige on July 3, 2024, and soon discovered a water accumulation issue on the rear floor after using the AC. When I brought the vehicle to the service center on August 29, I was informed that the issue stemmed from wax used during transport to prevent corrosion. An expert confirmed this and the service team ordered replacement parts under warranty, yet they couldn’t guarantee it would fully resolve the issue.
For over 20 days, my brand-new 2.5 million TL car has been sitting in the service center, awaiting parts. Meanwhile, I was provided a smaller replacement vehicle, which doesn’t match the Superb's class. I urge Skoda to address this problem immediately and provide a solution that fully resolves the issue without compromising the vehicle’s integrity.
Six months ago, I purchased a brand-new 2024 Volkswagen Polo from the "Avek Karşıyaka" branch, but the car is leaking water inside. The back seats are completely wet, and the car is filled with moisture. This is clearly a technical issue, and I am requesting a replacement for the vehicle. Despite co...
On June 10, 2024, I purchased a 2024 Skoda Superb Elite package vehicle from the Skoda Aykan Kartal dealership on the Anatolian side of Istanbul. Since the day I bought the car, it has been constantly displaying warning lights. The engine warning light and numerous error codes have appeared, causing...
The rear wiper of my 2016 Skoda Superb Prestige is not working properly. Given the low mileage of only 80,000 km and the fact that it has been kept in a closed garage, it is unexpected for a vehicle of this caliber to experience such an issue. I think the lifespan of this part should be longer, whic...
I purchased my 2019 Volvo XC90 brand new, expecting premium quality and reliability, but it has been a huge disappointment. During the warranty period, I encountered multiple mechanical engine issues, including efficiency warnings, which Volvo fixed at the time. However, as soon as the warranty expi...
In 2018, I purchased my 2018 Volkswagen Passat Comfortline with a sunroof from your dealership. I had previously contacted A*** O** regarding cracks that appeared on the sunroof cover of my vehicle. However, I was told that it was not covered under warranty and was sent back without any assistance. ...
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