Skip Hop Rolling Luggage Handle Is Too Loose and Won’t Stay in Place
During my business trip to Oman, I bought a Skip Hop rolling luggage for my daughter. Later, I noticed that the handle is not sturdy and does not stay fixed in its top position. Due to its looseness, it poses a risk of falling while my daughter is pulling it. Could you please provide a solution for this issue? My daughter loves it very much, and I hope to use it for many more years.
Dear Customer, First of all, thank you for your feedback. Your complaint has been forwarded to the relevant departments and you will be contacted about the issue as soon as possible. Sincerely, Carter’s & Minycenter Customer Service
My problem has not been sold yet, I am not able to use bag since I bought it. Providing its plastic handle should not be such a big matter. Please kindly pay attention to my occasion which is so little for you but so important for me
