We bought lighted children's shoes with Twisty Glow Model from Skechers branded shoe company about 4-5 months ago. The light of the only pair of the lighted shoe was broken without using it for even 2 months. We called customer service and sent them to examine it, but they told us that it was not caused by production and that we made a mistake in usage. How can the child deteriorate in such a short time before wearing the shoe properly? They sent us the same broken shoes back. This shows that we have been wronged as customers. We bought lighted shoes before, we used them for 2 years without anything. We have been victimized in this regard. We will apply to the Consumer Arbitration Board, we will do everything we can. Spending hundreds of liras on a shoe in its season and not being able to find its price is a situation that we cannot suit the brand. Please remove our victimization.
On March 9, 2025, we bought a pair of Skechers Dream Racer - Wings Brite S 303055L PK.TQ kids' sneakers for our daughter from the Eskişehir Espark Skechers store. It hasn’t even been three full months, and the shoes are already in horrible condition, as shown in the photos. We bought them because of...
Skechers produces "poor" quality children's shoes. The shoes I bought for ₺3000 became unwearable in just 3 months. And my child didn't even go outside every day during the summer holidays. This is the first time I’ve bought your products, and I’m incredibly disappointed. Money isn't earned easily, ...
I’m extremely disappointed with how Skechers handled my defective shoe complaint. Just two months after purchasing my Skechers shoes, I noticed visible splitting in the soles. This wasn’t due to rough use—I wear my shoes responsibly, and I expected better durability from a brand that charges premium...
I purchased a pair of Skechers kids' light-up boots with a feature to turn the lights on and off. After 2-3 months, one boot’s light stopped responding to the button and stayed on permanently, while the other worked fine. I returned the boots to the Hilltown Küçükyalı store, which sent them to the c...
On March 17, 2025, I purchased a pair of Skechers light-up shoes for my child, expecting both quality and durability from a globally known brand. Unfortunately, within just three months, the lights completely stopped working—a key feature of the product and the reason we chose this model. Trying to...
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