Skechers Children's Shoes Tore in 3 Months, Do They Tear When Wiped with a Wet Cloth?
Skechers children's shoes tore three months after I bought them. they blame us despite my daughter wearing the shoes rarely and not machine-washing them. Customer service suggested wearing the shoes in the rain or wiping them with a wet cloth could cause this damage. Do Skechers shoes tear when wiped with a wet cloth? a quality brand would attribute durability issues to careful use. A children's shoe, especially from a reputable brand, should last with normal wear and care. hope their product standards improve to meet customer expectations.
Dear Valued Customer, Thank you for taking the time to bring this matter to our attention. Skechers Customer Communication Center
The Skechers customer representative called. They asked for the shoes back again. I hope they solve this problem.
Skechers called me about 1 month ago. They asked us to send the shoes back. We sent them, but there has been no follow-up, and there is no news about the shoes.
Skechers still hasn't called me. They said, "Send the shoes back, we will review them again." They are keeping the shoes in the warehouse. Is this how you keep your word?
