I purchased shoes from the Skechers website and encountered a double payment issue. My credit card statement clearly showed that Skechers had charged me twice for a single order. I promptly contacted my bank, which confirmed the duplicate payment and provided me with reference numbers to support my claim. I reached out to Skechers, explained the situation, and provided them with the reference numbers from my bank. However, Skechers insisted that they had received only one payment and suggested that I contact my bank once more. I followed up with my bank, and this time they clearly stated that the issue lay with Skechers, leaving me stuck in this frustrating situation. I kindly request that this problem be resolved promptly, as I should not be burdened with paying twice for a single pair of shoes. My order number is 1586670, and I have attached screenshots of the payment for reference. Additionally, during the purchase process, Skechers sent two passwords, and my phone automatically entered them, resulting in a double payment. I sincerely hope for a swift resolution, as it is inconvenient to have to make repeated calls regarding this payment issue.
I purchased a pair of Skechers D'Lites sneakers from the official Skechers online store, expecting a durable and reliable product. However, after only about two months of normal wear, the stitching on both shoes started coming apart. My order number was W0520*******1204, and I paid a total of ₺5,499...
On December 21, 2024, I purchased a pair of shoes from the Skechers online store. Unfortunately, I had to return the product and followed the proper procedure to send it back. However, my refund request was denied. To make matters worse, the product was mistakenly delivered to an unknown person at a...
I bought a pair of Skechers shoes from the store in November. At the time of purchase, I was told the product was under warranty and that I could bring it in if I experienced any issues. It was a high-priced, stylish pair—so I trusted the brand and paid accordingly. Five months into wearing them, t...
I ordered the Skechers D’Lites model twice from the brand’s official online store, and both times the products arrived defective. The first pair had poorly glued silicone on the front, along with three noticeable bumps on the surface. The second pair arrived with a missing metal eyelet near the lace...
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