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Siemens Dishwasher SN23EW62KT Leaves My Glasses and Cutlery Stained

Siemens Dishwasher SN23EW62KT Leaves My Glasses and Cutlery Stained
Siemens Dishwasher SN23EW62KT Leaves My Glasses and Cutlery Stained
Siemens Dishwasher SN23EW62KT Leaves My Glasses and Cutlery Stained
Siemens Dishwasher SN23EW62KT Leaves My Glasses and Cutlery Stained
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September 5, 2025 11:01 AM113

I purchased a Siemens SN23EW62KT IQ500 Solo dishwasher on June 20, 2025, and from the very first day its washing performance has been a huge disappointment. After every wash, glasses, forks, spoons, and knives come out stained, making my brand-new items unusable and causing serious material loss. I also have photos documenting the issue. The Siemens authorized service team conducted a washing and water hardness test, and even with the products they brought for testing, the same stains appeared. Later, I was contacted by Ms. Ö**** from Siemens headquarters, who only suggested changing the dishwasher detergent. However, despite trying four different brands, including the one recommended by Siemens, the problem persists. In the end, I was told, “There is no issue with the product, there’s nothing we can do.” I also overheard during a call with the service staff that other customers have faced the same problem. My product is still under warranty (Invoice No: DLA2025000000608). I have repeatedly contacted Siemens customer service, but no solution has been provided and my grievance remains unresolved. I purchased the product in six installments with my credit card and I am requesting a replacement. I expect Siemens to urgently provide a permanent solution that will compensate for my financial loss and resolve the inconvenience I have experienced.

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