I have been unable to log in to my Sidra mobile app for about the last two months because I lost access to my authenticator code that is required for two‑factor authentication. Since losing the authenticator, I have not been able to enter my account at all. I contacted Sidra through their support team website and clearly explained that I had lost access to my authenticator and therefore could not log in. However, I have not received any response from them and my access problem is still ongoing. I request that my two‑factor authenticator be reset or changed, or that an alternative secure method be provided so that I can regain access to my account. I expect Sidra to respond to my support request as soon as possible and help me restore access to my account in a safe way.
Dear Sidra support team, I have lost access to my Sidra Authenticator. Please, I request a reset of my authenticator. I have been trying so many times but it is not working. Please help me resolve this situation for me. Please help me. Thank you.
My Sidra account has been logged out for almost a month and now it keeps asking for an authenticator code that I no longer have access to. When I tried to enable the authenticator while setting up my 2FA, it showed an error due to network issues, so I didn’t know it had actually gone through. A few ...
I have been unable to access my Sidra Chain account for the last two weeks because I lost access to my Google Authenticator, and as a result I cannot ...
I have a Sidrachain account with the username “Ismail967,” and within this week, including today, I have lost access to the authenticator app linked to my account. When I try to log in, the system asks for a code from the authenticator, but I can no longer access that app or the codes, so I am compl...
I am having trouble logging into my Sidra account because I lost my 2FA authenticator code and can no longer access my account. Please assist me by disabling the two-factor authentication so I can regain access. My registered email address for the Sidra account is abdulr***[email protected]. I am wait...
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