My Sidra Chain tokens were not being claimed, so I clicked on the app forum and saw two emails listed. I contacted them for help with claiming my tokens. Through these emails, I was given a number, +234 704 135 1381 ***, and I messaged this person on WhatsApp explaining that my tokens were not being claimed. This person asked for my email ID and the password sent to my email, which I provided, and then asked for my Google Authenticator code, which I also shared. After that, I was unable to log in to my account. Now they are saying that if I send $5 first, then my KYC will be completed and the coins will be claimed. My account has not been logging in for the last 4–5 days, and my Google Authenticator code is not working. A screenshot is attached. Please restore my account.
I have been using my Sidra Chain account via Google Chrome since 2025, and I have been regularly claiming my tokens. I also completed the KYC process, and my account was verified. Despite this, my account now appears as deactivated, and when I try to log in, it shows the message “could not authorize...
I have been unable to access my Sidra Chain account for about two months on my Android phone because the system suddenly started asking me for a Googl...
I have been unable to access my Sidra Chain account for the last two weeks because I lost access to my Google Authenticator, and as a result I cannot ...
I have been unable to access my Sidra Chain account for about two months, since around 10 October 2025. When I try to log in, the system suddenly asks for a Google Authenticator code, even though I never activated or linked Google Authenticator to this account. Because of this, I am blocked at the G...
My Sidra account has been logged out for almost a month and now it keeps asking for an authenticator code that I no longer have access to. When I tried to enable the authenticator while setting up my 2FA, it showed an error due to network issues, so I didn’t know it had actually gone through. A few ...
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