I have a problem with the Short Max application, where I have a weekly subscription that I am unable to cancel. I started the weekly subscription about two weeks ago, and today an amount of 9.99 USD was deducted from my Mastercard. Inside the Short Max app there is no visible option or button to cancel the subscription, and the deductions continue automatically from my card without my approval for further renewals. I searched for a support or contact section within the application, but I could not find any way to reach customer service or technical support to resolve this issue. I request that my weekly subscription on Short Max be cancelled immediately so that no further amounts are deducted from my Mastercard. I also request a refund of the 9.99 USD that was taken today; however, even if a refund is not possible, my main demand is that the subscription be fully cancelled and any future charges stopped.
I recently discovered that I have an automatically renewing subscription with Shortmax, which is being charged directly to my bank card for 9.99 USD per week. I noticed this for the first time today, on March 2, 2026. The subscription does not appear under my Apple ID subscriptions, so I have no opt...
I am encountering a problem with an unwanted ShortMax subscription that is being charged to my card from Halyk Bank in the amount of 6.39 USD per week. This subscription does not appear anywhere in my account or in any service menu, so I cannot cancel it myself, yet the money continues to be debited...
I have a weekly subscription with Shortmax that I am unable to cancel. The app does not show any option to cancel, and Shortmax itself does not appear under my subscriptions in the Google Play Store, so I cannot stop the automatic payments from there either. This is my second week using Shortmax, an...
I recently subscribed to the Shortmax service via their app and was charged 10.99 on my bank card yesterday. However, I never received any email confirmation of the purchase, the subscription does not appear under my Apple/Google app store subscriptions, and I am unable to cancel it through the app....
I want to cancel my weekly subscription package that I purchased through the ShortMax app on Android, but there is no cancellation button available within the app. Despite trying multiple times over the past three days, I have not been able to cancel my membership. The weekly subscription fee has a...
Comments