On March 18, I subscribed to a Shortmax subscription and on the very same day I sent an email to the support address they provided, clearly requesting the cancellation of my subscription. I received an automatic reply stating that my issue would be resolved within 3 days, but no one has contacted me and nothing has been done about my request. Despite my cancellation request, Shortmax continues to charge me. Today I have been charged 12.79 USD again via my USA Chase Bank card, and the subscription does not appear in my Apple subscriptions, so I cannot cancel it from there either. I have already written to their support email, but I have not received any response beyond the initial automatic message. I request that my Shortmax subscription be cancelled immediately and that the 12.79 USD charged after my cancellation request be refunded to my account. I also expect written confirmation that my subscription has been terminated and that no further charges will be made.
I recently subscribed to the Shortmax service via their app and was charged 10.99 on my bank card yesterday. However, I never received any email confirmation of the purchase, the subscription does not appear under my Apple/Google app store subscriptions, and I am unable to cancel it through the app....
I am writing to report an issue with an ongoing Shortmax subscription that I am unable to cancel, and that continues to charge me every week without my consent. I originally subscribed via the Apple App Store about a month ago, likely through a link within another app, but I am not completely sure h...
I have been repeatedly charged $19.99 by Shortmax Innovations, and I am unable to cancel the subscription despite trying for weeks. I was charged on March 3, March 11, and March 18, and the payments have been taken both from my bank account and through Apple. I have tried to cancel the subscription ...
I recently discovered that I have an automatically renewing subscription with Shortmax, which is being charged directly to my bank card for 9.99 USD per week. I noticed this for the first time today, on March 2, 2026. The subscription does not appear under my Apple ID subscriptions, so I have no opt...
I have a subscription with Short Max, and I have been trying to cancel it since March 16. I sent three separate cancellation requests by email. In response, I received an automatic reply stating that there is no need to reply to the email and that my issue would be processed within 3 days, but nothi...
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