I made a purchase through the Forma Bahçesi Shopify website, but shortly after, I received an email stating that my order had been canceled. The message also claimed that a refund was issued, even though I never canceled my order myself.
The problem is that no refund ever reached my account, despite their system showing that the refund was supposedly processed. On top of that, I noticed that they unfairly charged me for the shipping cost, even though the order was canceled against my will.
This situation is unacceptable. I never requested a cancellation, I never received my product, and my money—including the shipping cost—has not been returned.
I demand that Forma Bahçesi immediately process my full refund and ensure that this kind of misleading practice does not happen to other customers. If my money is not returned promptly, I will consider pursuing official complaints and legal action.
I made a purchase from a company because I trusted it was partnered with Shopify, which gave me confidence in its legitimacy. However, I regret that decision deeply now. Despite completing my order and payment, my products were never delivered, and worse, I haven't been able to get in touch with any...
On October 16, I placed an order for a herbal diffuser from Flowdia (Order #1311) through this Shopify order page. I completed the purchase by paying approximately $49 USD (₺1,749.90) and requested delivery to Bahçelievler, Istanbul. However, since that date, my order has neither been shipped nor h...
I placed an order from the Shopify store "Peluş Evi", but I have not received my product. The contact details provided are incorrect, and there has been no shipment update or communication. I selected fast shipping, yet my order hasn’t arrived, and I haven’t received any tracking information. At th...
I ordered a tennis set from a seller on Shopify on July 14, 2025, and paid ₺710 for it. Since placing the order, the product has not been shipped, and I keep receiving vague, non-committal responses whenever I ask for an update. I contacted the seller through Instagram, and although they keep saying...
I ordered a Cerora Plaster Set through a Shopify store expecting next-day shipping. The total listed price was ₺982.71, but when I checked my bank statement, Shopify had withdrawn ₺1,015 from my card—an unauthorized overcharge. Since the listing promised “ships next business day,” I placed the order...
Comments