On October 16, I placed an order for a herbal diffuser from Flowdia (Order #1311) through this Shopify order page. I completed the purchase by paying approximately $49 USD (₺1,749.90) and requested delivery to Bahçelievler, Istanbul.
However, since that date, my order has neither been shipped nor have I received any updates from the company. I have reached out to customer service multiple times, but I was continuously brushed off and told there were supplier-related delays. Shortly afterward, I was completely blocked, and I am now unable to contact them at all. No timeline was provided for either product delivery or refund.
I feel completely misled and defrauded by this experience. I request that the amount I paid be refunded to me immediately and that this issue be resolved without further delay.
I made a purchase through the Forma Bahçesi Shopify website, but shortly after, I received an email stating that my order had been canceled. The messa...
On September 1, 2025, I placed an order for two dresses from Aylin İstanbul and paid by credit card. My order number is 1476. Despite the payment being successfully processed through Shopify, I have yet to receive my products. It has now been 14 days, and my order has not been shipped. Worse yet, I...
About one month ago, I placed an order for jewelry accessories through Zincir Online. My order number is ESD1597, and I paid ₺500 at the time of purchase. The delivery address provided was: Toros Mahallesi 78181. Sokak, Coşkun Apartmanı, B Blok, Kat 2, No: 9, 01170 Adana. After placing the order vi...
I placed an order through Shopify.com on September 16, expecting a smooth process. The order status showed "shipped" on September 17, but since then, I’ve received no updates on my package's whereabouts. Despite numerous attempts to contact the seller through multiple platforms, I have not received ...
I ordered a Cerora Plaster Set through a Shopify store expecting next-day shipping. The total listed price was ₺982.71, but when I checked my bank statement, Shopify had withdrawn ₺1,015 from my card—an unauthorized overcharge. Since the listing promised “ships next business day,” I placed the order...
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