I recently discovered that two separate Shopify stores have been opened under my name without my knowledge or consent. Each store has generated a $400 charge, totaling $800 in debt. I have no idea how these stores were created or how these charges were applied to my account. I never received any confirmation or warning emails, and I certainly did not authorize these subscriptions.
Now, I’m stuck in a situation where I can’t delete the stores or cancel the subscription plans. Shopify’s system keeps looping me back with no resolution, and I haven’t been able to get proper help through support.
I cannot afford to pay this amount for services I never used. I urgently request Shopify to cancel both stores, terminate the plans, and remove the $800 debt from my account. Please treat this matter seriously and respond promptly.
I opened a Shopify store account on the Basic plan but never launched my site or added products. When I finally decided to close the account, Shopify informed me I must pay a $140 subscription fee before they will terminate my store. I don’t understand why I should pay for a service I never used. O...
I signed up for a Shopify account months ago and never actually used the platform. Despite inactivity, Shopify has been withdrawing ₺1500 from my account every month. When I finally decided to cancel my subscription, I discovered they require another ₺1500 “cancellation fee” before they’ll close my ...
Shopify withdrew ₺19,000 from my account, even though I canceled my site subscription months ago. Seeing my money taken unfairly has left me outraged. Earning money is not easy, so how can they withdraw funds from an unused account without my consent? I have been trying to reach support for days, bu...
I made a purchase from a company because I trusted it was partnered with Shopify, which gave me confidence in its legitimacy. However, I regret that decision deeply now. Despite completing my order and payment, my products were never delivered, and worse, I haven't been able to get in touch with any...
I signed up for Shopify’s three-month trial and saw a $1 charge on my PayPal for the trial period. Once the trial ended, my store went offline because I didn’t upgrade. While deciding whether to continue, I noticed that Shopify automatically withdrew $32 from my overseas bank account via PayPal—with...
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