I signed up for Shopify’s three-month trial and saw a $1 charge on my PayPal for the trial period. Once the trial ended, my store went offline because I didn’t upgrade. While deciding whether to continue, I noticed that Shopify automatically withdrew $32 from my overseas bank account via PayPal—without any warning.
I immediately requested a refund, and Shopify support told me, “Close your store first, then we can consider a refund.” I closed the store as instructed, yet they later emailed me that “we are under no obligation to issue a refund.” This bait-and-switch “PayPal withdrawal” and “refund refused” tactic is unacceptable. They’ve charged me for a service I never used.
I demand Shopify process a full $32 refund immediately and provide a clear explanation of this unauthorized billing practice. Please resolve this billing error now.
I signed up for a Shopify account months ago and never actually used the platform. Despite inactivity, Shopify has been withdrawing ₺1500 from my account every month. When I finally decided to cancel my subscription, I discovered they require another ₺1500 “cancellation fee” before they’ll close my ...
I opened a Shopify store account on the Basic plan but never launched my site or added products. When I finally decided to close the account, Shopify informed me I must pay a $140 subscription fee before they will terminate my store. I don’t understand why I should pay for a service I never used. O...
I made a purchase from a company because I trusted it was partnered with Shopify, which gave me confidence in its legitimacy. However, I regret that decision deeply now. Despite completing my order and payment, my products were never delivered, and worse, I haven't been able to get in touch with any...
Shopify withdrew ₺19,000 from my account, even though I canceled my site subscription months ago. Seeing my money taken unfairly has left me outraged. Earning money is not easy, so how can they withdraw funds from an unused account without my consent? I have been trying to reach support for days, bu...
I used the Shopify Advanced Plan for approximately three months, during which I paid $1 per month as part of the promotional period. Before the final billing cycle in September, I canceled my subscription and completely closed my account. However, on October 29–30, I received an email stating that ...
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