I placed an order through a Shopify store called Serinilatör about 4–5 days ago, and I still haven’t received the product. The order hasn’t even been shipped, and there’s been no update or tracking information provided. I’ve tried reaching out through direct messages, but they aren’t responding at all.
The company has very limited contact information, and none of the provided phone numbers work. I’ve also noticed many other customers complaining online that their orders arrived broken, incomplete, or not at all. Some, like me, haven’t received anything or even a proper reply.
This is unacceptable. I demand immediate clarification on the status of my order and a firm delivery date. If the product isn’t going to be delivered, I expect a full refund without delay. Shopify should also monitor such sellers more closely to prevent further consumer harm. Please take action and resolve this as soon as possible.
I ordered a product called Serinilatör through a Shopify store. The product listing clearly showed it included an ice pack, which was a key reason I made the purchase. After waiting 4–5 days, the package finally arrived—but the ice pack was missing from the box. I immediately tried to contact the s...
I placed an order through a seller on Shopify over a month ago, but the item never arrived. When I tried contacting the seller for updates, I received no response, and their website appears to have been shut down. Despite this, the seller continues to operate and list products on Shopify, which is h...
I placed an order through Shopify.com on September 16, expecting a smooth process. The order status showed "shipped" on September 17, but since then, I’ve received no updates on my package's whereabouts. Despite numerous attempts to contact the seller through multiple platforms, I have not received ...
I placed an order from the Shopify store "Peluş Evi", but I have not received my product. The contact details provided are incorrect, and there has been no shipment update or communication. I selected fast shipping, yet my order hasn’t arrived, and I haven’t received any tracking information. At th...
I placed an order through the Aylora online store hosted on Shopify and completed the payment in full. It has now been 7 days since the order was placed, and I haven’t received any update, shipping confirmation, or tracking information. I’ve tried reaching out to Aylora multiple times via email, bu...
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