Shiny Force Ignored My Refund Requests for Order 42135

On March 4, I purchased four products from Shiny Force. Although the website stated that orders would be shipped within one week, my products were never sent. I repeatedly contacted the company, but each time I was told that my order would ship “this week.” They continued delaying the process with the same response and eventually stopped answering my messages altogether.

In mid-May, I received an email stating that my order had been prepared and would be shipped within two or three days. Despite that promise, the products were still not shipped, and the order status in the system reverted to “created.” I also submitted multiple refund requests through WhatsApp for order 42135, but none of them received a response.

Since then, I have contacted the company every day, but I cannot reach anyone through any support channel. I have received neither the products I paid for in March nor any explanation or update about the delay. At this point, I no longer want the products. I am requesting that Shiny Force resolve this issue immediately and provide an urgent, full refund of the amount I paid.