Shell Refused to Sell Me Fuel in a Container, Resulting in Job Loss for Me

Shell Refused to Sell Me Fuel in a Container, Resulting in Job Loss for Me
November 22, 2023 7:49 AM73

My fuel ran out right across from a gas station, so I crossed the road and asked for diesel in a red container. Astonishingly, they sold it to me in the red container, claiming that Shell's headquarters had forbidden it. However, just 300-400 meters ahead, there's another Shell station that freely dispenses fuel into containers. Can you believe the absurdity of this situation? It's baffling that Shell's headquarters restricts one station but not the other from providing fuel in containers. I leave these matters to God, utterly disappointed in their practices.

Hüseyin
November 22, 2023 7:28 AM

Sure, here is the translation of the text from Turkish to English: Yes, it is currently 07:22, and I was trying to get to work on time, but I ran out of fuel. It happens; I was distracted and didn't check the gauge. I ran out of fuel right across from a Shell petrol station. I crossed the street and asked for fuel, but they told me that the central Shell office has prohibited selling fuel in red cans. They also mentioned that there is another Shell station 300-400 meters ahead that does sell fuel in cans. Just two minutes ago, they said that the central Shell office has banned selling fuel in cans, and now they are saying that there is another Shell station 300-400 meters ahead that sells fuel in cans. I leave them to God's judgment. I might even get fired because of this. Shame on them; no matter how much money I made for them, may all of it be cursed.

November 23, 2023 9:33 AM (1 day after complaint)

Dear Guest, Thank you for your interest in our company. We are pleased to assist you with any matters related to our products and services. We will review the issue you have raised and provide you with information as soon as possible. Best regards, Shell & Turcas Petrol A.Ş. Fuel Customer Operations Team

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