SHEIN Order Marked Delivered But 12 Items Missing From Parcel

866

Yesterday I received an email stating that my SHEIN order with tracking number JJD0002279998056280 had been fully delivered. However, I only received one package containing a single item, while the other 12 items that I ordered are missing. The total value of these missing items is more than £50. I have not yet been able to resolve this and have not contacted customer service before this complaint. I kindly request that the 12 missing items from my order be identified and sent to me as soon as possible, or that the necessary steps be taken so I receive everything I paid for.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Similar Complaints

Shein Delivered My Order With Missing Items — Requesting Refund

734

On January 22, 2026, I placed an order on Shein containing three items. The order number is GSO153453001A14, and it was ...

SHEIN Parcel Not Delivered - No Tracking Updates Provided

632

I am writing to formally express my disappointment and concern regarding the handling of my SHEIN parcel with tracking n...

My SHEIN Package Marked Delivered But Never Arrived

542

For the shipment sent to me from SHEIN via Kargo X — tracking number PALTR0003253042YQ, containing clothing and accessor...

SHEIN Parcel Not Received

199

Shein tracking shows that my parcel has been delivered yesterday and up till now, I am yet to receive my order. What sho...

SHEIN Marked My Order as Delivered But I Never Received the Package

401

I placed an order with SHEIN on April 27, and later received a message saying the package had been delivered to my addre...