I placed an order for a dress on Shein India and later cancelled this order. The order number is SH1768602986. Shein informed me that the refund for this cancelled order would be processed within 5–7 days, but it has already been 7 days and I have still not received any refund amount. I contacted Shein customer service about this issue, and they again stated that it would take 5–7 days, but even after this period passed, I have not received my money and I am not getting clear or satisfactory responses from support. This delay and lack of proper response has caused me inconvenience and loss of trust. I request that my full refund for the cancelled order SH1768602986 be processed immediately to my original mode of payment and that I be provided with a clear confirmation and timeline for the refund.
I placed an order and promptly canceled it prior to it being shipped. I was told that the refund would be processed within 30 minutes. However, even though Shein's account shows a "refund issued" status, I have yet to receive any payment. I submitted the refund request after canceling the order, bu...
I am absolutely outraged with SHEIN! I ordered a dress through their app, but then decided it wasn't right for me and canceled the order. However, despite entering my card details for the purchase, it's been nearly two weeks since I canceled, and my money has not been refunded! This is completely un...
I ordered a dress from the Shein app, but despite waiting for two full months, the product was never delivered to me. Every time I contacted customer service, they only responded with vague answers like “It will arrive soon,” but no concrete action was taken, and the package never reached me. Out o...
I am writing regarding two pairs of shoes and one dress I purchased from SHEIN, for which I have been waiting for a credit/refund since January, and have still not received my money back. The relevant orders are Order No. GSU1TE02M000MP5 for the shoes and Order No. GSU1TE02M000MP6 for the dress, pai...
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