SHEIN Package Stuck at PDM Branch for Five Days - No Communication Available

595

I'm facing a frustrating situation with a SHEIN order. I canceled my order due to missing items, but I haven't received a refund yet. I've contacted customer service multiple times, but they've been unresponsive.

I'm at a loss as to what to do next. I'm not getting the missing items, I haven't received my refund, and I'm not getting any answers from customer service. This is unacceptable!

Comments

Similar Complaints

SHEIN Marked My Order as Delivered But I Never Received the Package

401

I placed an order with SHEIN on April 27, and later received a message saying the package had been delivered to my addre...

My SHEIN Order Cancelled Without Explanation, No Customer Support

579

Hello there, I placed orders on SHEIN and even though I made payments, the site unexpectedly canceled my orders. I'm not...

My SHEIN Order Cancelled Without Explanation, No Customer Support
My SHEIN Order Cancelled Without Explanation, No Customer Support

My Shein Order Not Delivered, No Refund Received

763

I made a purchase on Shein, but my package has not arrived, and I haven't received a refund either. This situation is co...

Shein Didn’t Send My Order or Refund Me After a Month

249

It’s been over a month since Shein took more than ₺20,000 from me, and I still haven’t received my products or a refund!...