Seven Corners Travel Insurance Denied Our Refund Rights

Our family was all set for our dream vacation to Japan, which we've been planning for over a year. Unfortunately, our flight got canceled just a day before departure, leaving us stranded at the airport with our bags packed and hearts sinking. What made it worse was that the new flights we were put on didn't include the extra legroom seats we had paid for, we reached out to Seven Corners for our rights, they flat out denied our request without any discussion or reasoning, this trip was supposed to be a special time for our family to bond and create memories, but instead, it turned into a nightmare. It's not just about the money we lost; it's about the disappointment and frustration of not being treated fairly. We expected better from them.