Unacceptable Behavior by Sales Staff at Ankamall Sephora

146

While testing perfumes with my friend at Ankamall Sephora, a male sales associate rudely grabbed the perfume I was sampling from my hand and gave it to another customer. Such rude behavior is unbecoming of a store like Sephora. Instead of politely asking, what kind of service is it to snatch an item from a customer's hand without saying a word? As long as you have employees with such behavior, I want to emphasize that you are poorly representing global brands in this country. Such conduct is unacceptable anywhere in the world.

June 16, 2024 2:34 PM (13 hours after complaint)

Dear Valued Customer, We are pleased to assist you with any matter you may need regarding your requests. Regarding your request, our follow-up process has been initiated, and during this process, we have informed you via phone or email and resolved the issue. (the channel through which the issue was resolved will be written here: phone or email) We also thank you for your interest and understanding. Wishing you wonderful days, Sephora Turkey

Comments

Similar Complaints

Sephora Store Dissatisfaction And Indifference

38

Today, I visited the Sephora store at Zorlu Shopping Mall to purchase perfume. While I was undecided between two scents,...

Sephora Staff Rude and Providing Incorrect Information

152

Sephora staff has twice provided me with incorrect information and then proceeded to give me different information witho...

Disgraceful Behavior Of Sephora Store Staff

153

I purchased a product online and headed over to the Sephora store located in Zorlu Center to collect it. The employee wh...

Sephora Refused to Give Tester Products Despite My Gold Membership

43

On November 17, 2024, at 3:43 PM, I visited the Sephora store in Mall of Istanbul and made a purchase worth ₺6,325.90. A...

Sephora Refused to Give Tester Products Despite My Gold Membership
Sephora Refused to Give Tester Products Despite My Gold Membership