Sephora Sold Me a $111 Chloé Perfume With a Defective Bottle

On July 13, 2025, I purchased the Rabanne Victor Elixir perfume from the Sephora Mall of İstanbul store for approximately ₺6,000. After just a few uses, I noticed that the perfume was leaving yellow stains on my clothing. This issue isn't unique to the bottle I bought—the store’s tester also caused ...

I purchased a Chloé Signature Lumineuse Eau de Parfum 100 ml from Sephora’s online store with my order numbered 8004832995, and the product was delivered to my address in Gaziemir, İzmir, Turkey on 07.11.2025. I kept the perfume in my cupboard for a while without opening the box or removing the cell...

I purchased a Dolce & Gabbana perfume from Sephora Mall of İstanbul and experienced a serious issue with its lasting power. Before buying, I tested the perfume at the store — it stayed noticeable for over 2 hours. However, the bottle I purchased barely lasted 15 minutes on my skin! I immediately sen...

On December 6, 2025, I purchased two perfumes — Chanel No. 5 EDP and Coco Noir — at the Sephora Tunalı store in Ankara, paying a total of $419. When I opened the boxes at home, I noticed a black particle inside the lighter-colored bottle of Chanel No. 5. After consulting a few people familiar with t...

On May 7, 2025, I purchased a 125 ml Terre d’Hermès perfume from Sephora online. Although the product arrived, its status on the app still says “Order Received”, not delivered. I didn’t open the box—not even the shipping pouch—because I decided to return it immediately. When I asked about returning...