I sent my Miss Dior perfume to Sephora on October 12 for a quality review because its longevity was disappointing. Despite being a loyal user of this perfume for years, this one barely lasts 10 minutes, leading me to suspect it might be counterfeit. On November 3, I received a call from the Bağdat Sephora store saying, "Come and collect your product." However, I live in Hatay, far from Istanbul, so physically retrieving it is not feasible. I requested it be shipped, but their response was dismissive, saying, "Oh, how should we do that?" Despite multiple attempts to contact Sephora's online team, my product has yet to be returned. This prolonged delay and lack of resolution are unacceptable for a supposedly professional company. As a former Gold member, I will never shop at Sephora again.
I purchased a Dolce & Gabbana perfume from Sephora Mall of İstanbul and experienced a serious issue with its lasting power. Before buying, I tested the perfume at the store — it stayed noticeable for over 2 hours. However, the bottle I purchased barely lasted 15 minutes on my skin! I immediately sen...
I recently ordered a bottle of Dior Homme Intense perfume from Sephora's website, a departure from my normal Boyner preference. However, this endeavor was a colossal failure. Typically, with original fragrances, a few first sprays are expected to evacuate any air from the bottle before the aroma is ...
I bought Michael Kors Wonderlust perfume from Sephora in Ankara, Turkey. Since I used this perfume years ago, I know it is very long-lasting, so I bought it. But unfortunately, the scent I sprayed lasts for 15 minutes then it disappears immediately. Everyone around me and I have observed and experie...
On 10.04.2025, I went to the Sephora Vadi İstanbul store to pick up an order I had placed the previous week. When I finally had the chance to collect it today, I was surprised and disappointed to see that no testers were included—not even one. When I politely asked about it, the staff completely bru...
Comments