I bought my Samsung UE58TU7000 TV two years ago after two years of service and a slew of problems. The screen went black during viewing and is no longer working. I desired that it be repaired. They quoted me a price of 14-15k, with a six-month warranty on the installed part. This is because the part could fail again after six months. After conducting a small investigation, I discovered that everyone who purchased a TV from this series experienced the same problem after two years. This TV show clearly has production issues. It's very disappointing to me that the cost of repairing this problem, which was caused by a manufacturing flaw, will be borne by us, the customers who trusted your brand. It's truly bitter for me, and I can't justify spending so much money on a new television. I even broke a 50-year family tradition of using Arçelik appliances by purchasing a Samsung TV because I trusted your brand. My anguish, disappointment, and financial losses are indescribable at this point. Please turn my sadness, disappointment, and financial loss into joy, and support those who have placed their trust in your brand. Please replace the television, which is my elderly mother's only companion.
I can't believe it! My Samsung UE50TU8000 TV's panel just decided to stop working out of nowhere! And to top it off, this piece of junk has been causi...
I purchased my Samsung UE58TU7000 TV 4.5 years ago. Within just 4.5 years, it developed a serious panel failure and display problem; now the TV is completely unusable and won't turn on at all. I've been suffering from this since August 30, 2025. When I contacted Samsung customer service, they clearl...
I have been using my Samsung UE75NU8000T TV for six years without any issues. Then, while watching as usual, the screen suddenly went completely black and never recovered. I was told it is a panel failure, but no one could clearly explain the root cause of the problem. When I contacted Samsung serv...
I purchased my Samsung UE58TU7000 TV about 4.5 years ago from Media Markt Emaar. Despite such a short usage period, the television developed a serious panel failure and display problem. Since August 30, 2025, the TV has been completely unusable — the screen no longer works, and the device will not p...
About 2.5 years ago, I purchased the Samsung Frame 65” TV (model QE65LS03AAUXTK SS66) from Media Markt. It was a premium, feature-packed product that I paid a significant amount for, expecting long-term reliability. But out of nowhere, while watching TV, the screen went completely black—no picture, ...
Comments