5
Resolved

Samsung Washing Machine Extended Warranty Cancellation Request

Samsung Washing Machine Extended Warranty Cancellation Request
November 18, 2023 11:41 PM35
Aydın's Thank You Message
My friends solved my problem. Thank you...

I bought a washing machine from Nata Vega Samsung Pole Store on November 14, 2023. Even though I initially said no, I ended up giving in to their persistent pressure and getting an extended warranty. On the same day, I realized that the budget was tight and I didn't agree with the warranty terms. I tried to cancel, but unfortunately, I couldn't. Even when my spouse asked in person the next day, they still didn't get a positive result. I went to the store on November 18, and even though there were no problems with the product delivery, the store manager wouldn't cancel the warranty. I'm really annoyed because the doors are closed and I'm trying to find a solution for a warranty that I never even wanted. Can we figure out a solution?

November 20, 2023 8:56 AM (1 day after complaint)

Dear Customer, First of all, thank you for choosing our company. Our complaint resolution center will contact you regarding your application. You can convey any information, suggestions, opinions, and solution requests related to our products and services through the contact us section and via our call center. Best regards, Samsung Electronics Turkey

Aydın
November 22, 2023 4:37 PM

My friends solved my problem. Thank you...

Comments

Similar Complaints

Samsung Turkey Fails to Provide Service

October 24, 2023 3:07 PM39

I really need to get my washing machine fixed because there's a problem with the rubber on the door. I reported it on Oc...

Samsung Refund Process Issues

September 12, 2023 11:51 AM33

I purchased 5 items with an end-of-month delivery date from the Samsung store at Ankamall on July 9, 2023. After they we...