Samsung UE65RU7400UXTK TV Shut Down After Warranty

My Samsung UE65RU7400UXTK television unexpectedly turned off after the warranty period expired, despite not being moved, hit, or cleaned with a damp cloth. Even though there are no external influences, it stubbornly refuses to power back on. The authorized service identified it as a problem with the panel and provided a quote of ₺25,000, which is quite substantial. While speaking with customer service, they provided a 30% discount, reducing the price to ₺17,500, and included a 6-month warranty. I mentioned that I couldn't afford to pay such a large sum. It appears that my case has been closed. Based on my observations, it seems that there are recurring panel issues with Samsung TVs, indicating a persistent problem. Consequently, I anticipate Samsung to address this matter and provide appropriate compensation for the distress it has caused. Warm regards.


