My Samsung UE55KU7000UXTK model TV experienced a panel failure after we moved it during the earthquake. On 31.08.2023, we replaced the panel with a 1-year warranty through 'Uğur Elektronik', the authorized Samsung service in Çanakkale, and paid for the repair. However, exactly 1 year and 1 month later, the TV started having issues again. We contacted the authorized service and paid a service fee of ₺800, and they informed us that the panel had failed once more. They confirmed it wasn’t a user error and quoted ₺17,120 for a replacement. When I reached out to Samsung headquarters, they said there was nothing they could do. They refused to stand behind their product, which failed just one month after the warranty expired, leaving me with a useless TV.
I purchased a Samsung 58TU7000 model television in 2021. Shortly after the warranty period expired, the panel failed without any external damage or misuse. The authorized service center quoted me an outrageous repair cost of ₺17,000. It is completely unacceptable for a television to develop such a s...
My Samsung UE70TU7100UXTK 70-inch TV developed a panel failure about a year after the warranty expired. Based on my research, many users have experienced the same issue. The authorized service is demanding ₺29,000 for the repair, yet they also claim that the panel is out of stock. My TV became usele...
On 21.05.2021, I bought a Samsung brand UE50TU8000 model smart television. Less than a year later, the panel malfunctioned on 21.04.2022. The service replaced it under warranty and delivered it on 24.04.2022. On 14.06.2023, the device had a panel malfunction again. The panel was replaced again, but ...
In October 2022, my Samsung UE58TU7000UXTK model TV, whose warranty had ended, had a problem with its second panel. We were told by the service that the cost to replace the panel would be 10,500 TL. Even though we used the TV carefully and trusted the brand's reputation and durability, it let us dow...
SAMSUNG TV Warranty Has Expired 4 Months Later Our Samsung 58AU7000 58" television, which we purchased on December 20, 2020, began to turn off and back on its own on April 10, 2023, immediately after the warranty period expired. We made a service record right away. The service examined the product a...
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