Samsung 4K OLED TV Black Screen Error Just After Warranty

Just one month after the warranty ended, my Samsung 4K OLED TV experienced an annoying black screen issue. Even though it was attached to a surge protector, this unexpected malfunction happened without any external influence or harm. The TV has become completely useless since it now turns on and off at random.
That this problem has arisen so soon after the warranty has expired is really disappointing to me. The many internet complaints about this particular black screen mistake show that even items made by a well-known brand like Samsung can have repeated issues, which is disappointing. As a consumer, I am really frustrated by this situation, which is completely unacceptable.
Dear Customer, First of all, thank you for choosing our company. Our complaint resolution center will contact you regarding your application. You can convey any information, suggestions, opinions, and solution requests related to our products and services through the contact us section. Best regards, Samsung Electronics Turkey
Samsung decided to replace the panel without charging the fee they initially requested for the panel malfunction! They replaced the panel without even feeling the need to apologize! But what a coincidence that the display went out again on the day they replaced it! Since they replaced it for free, they must have installed a panel that lasts only 1 hour! Now we will enter a customer service process again! We don't know if there is a warranty for the panel that was replaced for free because no information was provided! Samsung continues to produce chronically defective panels and make their customers experience this!







