Samsung S25 FE AMOLED Burn In Issue From First Day
I am using a Samsung S25 FE and I have been experiencing an AMOLED burn-in problem since the very first day of use. On gray backgrounds, especially at 5–20% brightness, clear burn-in marks are visible. This was noticeable as soon as I unboxed the phone and it still continues in the same way after about two months of use. Despite this, Samsung service replied that this situation is “really normal in the FE series” and did not offer any solution. I do not accept burn-in on a new device as a normal condition, especially when it is visible from the first use and affects daily usage quality. I request that my device be evaluated properly under warranty and that a clear solution be offered, such as replacement with a fault-free device or another appropriate remedy, instead of classifying this obvious screen problem as “normal”.
Dear Customer, Thank you for reaching out. In order for our solution center to contact you, we kindly request that you provide us with your first and last name as well as your contact information. Sincerely, Samsung Electronics Turkey
Mustafa Kazı +905415284337
After contacting the Solution Center, we received no assistance and were kept subject to service records.
