I bought Samsung Buds 3 headphones. After 2 weeks of use, I sent them to the service because of the crackling and signal sound in the left earbud. Although they said that a brand new sealed box product would come, only the headphones were changed and they were sent back to me with the same box. I requested that the device be replaced with a higher model, but since the sealed box product did not come, it was not possible to replace it with a higher model. I have been using Samsung devices for years, but I will cut ties with them from now on because of this problem.
I purchased the Samsung Buds 3 Pro on Thursday, December 5, and experienced an issue the same evening. When using ANC or Ambient Sound, the right earbud produces crackling sounds at higher volumes. Additionally, the earbuds leak a lot of sound externally. I contacted the Samsung Authorized Dealer I...
I highly discourage purchasing Samsung Galaxy Buds FE wireless earbuds due to their persistent problems. I bought them on December 26, 2023 and had to send them to the technical service on February 22, 2024 because I was experiencing a problem with the volume. It's frustrating because I've only used...
The headphones are generally large and don't fit in my ears. I initially ignored the problem because I thought the problem was in my ear, but when I tried them on to people nearby, I noticed that the earbud, especially in my right ear, didn't stay in place, just like mine. I sent the headphones back...
I misplaced the right side of my Samsung Galaxy Buds 2 Pro headset. When I opened the app, I was disappointed to see that the Samsung Find network was not working properly. The headset was displaying the location from 3 days ago, which was completely inaccurate. When I wanted to send my product to t...
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