I regret buying a Samsung air conditioner. Despite being under warranty, it doesn't cool properly. I contacted the authorized service in Diyarbakır, but it's been (5) days with no response or assistance. They keep telling me they are busy with other customers and leave me waiting despite my numerous calls. The service provided by Samsung is very inadequate, and they have left us severely inconvenienced in these hot temperatures for almost a week.
I purchased a Samsung air conditioner in Ankara, paying almost double the price of other brands for a quality product th...at wouldn't cause issues. It was installed, but now, 15-20 days later, the air conditioner isn't blowing cold air. I've called for service, but no one has shown up for two days. I
I purchased a Samsung multi air conditioner and have been trying to schedule an installation since the day I bought it. ...I have lost count of how many times I have reminded customer service, but they consistently fail to call me back. They even suggested that I provide a phone number for the service
"The installation was completed, and Samsung Headquarters maintained constant communication regarding the issue from beginning to end. Thank you."
Although the air conditioner I bought online from Samsung Shop on July 14 was not installed in August and was directed t...o the authorized service at Eyüp Güzeltepe, when we called the service, I could not reach it even though I waited for 45 minutes many times. This situation, where I could not get a
I'm so angry my hands are shaking. I bought a Samsung AR35 air conditioner for ₺18000, and it's been 30 days since I pla...ced the order. I've called customer service and technical support over 100 times, but they still haven't come to install it. You can never reach the installation technicians, even
