Regarding the Samsung Galaxy Pro 2 headphones I purchased from Vatan Computer on Sunday, February 19, 2023, I am writing to express my disappointment with the quality of the headphones. The headphones have never worked properly despite their high quality claims. They automatically toggle to background noise, and the Samsung Galaxy app can't locate them, rendering them useless. nFor someone like me with a Samsung Galaxy Pro 3, it's obvious that the Pro 2 headphones I bought were faulty to begin with. I want Samsung to replace it for me rather than fix it. Consumer Rights will have to be contacted if I am unable to resolve this issue, so please do everything you can to help me. It saddens me that a company with Samsung's reputation would release a product with such a serious flaw, and I hope that Samsung will own up to their mistake and make amends. Samsung needs to have compassion and act quickly to resolve this issue.
I misplaced the right side of my Samsung Galaxy Buds 2 Pro headset. When I opened the app, I was disappointed to see that the Samsung Find network was not working properly. The headset was displaying the location from 3 days ago, which was completely inaccurate. When I wanted to send my product to t...
On the evening of June 23, 2023, I purchased Galaxy Buds2 from Samsung Turkey (part of the Kutup group of companies). However, when I woke up the next morning, I discovered that one of the earphones was not functioning. I immediately returned to the store where I made the purchase, and they advised ...
I highly discourage purchasing Samsung Galaxy Buds FE wireless earbuds due to their persistent problems. I bought them on December 26, 2023 and had to send them to the technical service on February 22, 2024 because I was experiencing a problem with the volume. It's frustrating because I've only used...
I purchased the Samsung Buds 3 Pro on Thursday, December 5, and experienced an issue the same evening. When using ANC or Ambient Sound, the right earbud produces crackling sounds at higher volumes. Additionally, the earbuds leak a lot of sound externally. I contacted the Samsung Authorized Dealer I...
I purchased a Samsung S21 FE 2nd Generation smartphone from Vatan Bilgisayar. The device is brand new, with an invoice date of April 4, 2025, and it has only been used for two weeks. Despite being a new device, I am facing serious issues. The battery drains extremely quickly, even with minimal use....
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