I deposited ₺10,000 into my Sahabet account (username: M*), without using any bonus. I completed the required turnover with my principal balance and successfully grew my account to ₺20,950. Once I met all the conditions, I submitted a withdrawal request.
For three days, nothing happened—my withdrawal was left pending. Then, on Thursday, September 4, my entire balance was suddenly reset to zero. Both my deposited funds and my earned profits were deleted from my account without warning.
When I contacted live support, I was removed from the chat without any explanation. Later, when I reached out to customer service, I was only told that there was “irregular activity,” but no details were given. This is unacceptable, especially since I did not use any bonus and followed all the platform’s stated rules.
I demand that my ₺10,000 deposit and my ₺10,950 profit be restored and paid to me immediately. Sahabet should not confiscate funds from players who meet all conditions fairly and play without bonuses. I expect my losses to be compensated without delay.