The Rowenta straightener we bought ended up being defective, so I had to send it in to get it fixed under warranty. I waited for months, but instead of getting my device repaired, they sent me a replacement that had lower specifications. They closed the case and didn't tell me anything about the replacement's details. When I try to return the product I don't want or ask for a refund, they say no to both. They have been leaving me stranded for months and insisting on sending a worse product, saying it's an upgrade. Please, I don't want this product. The features of it are not very good. Please either return my old product or give me a refund. Thank you. Prices for everything are going up during this delay, and I'm getting more and more frustrated each day. Please help me as soon as possible.
My Rowenta hair straightener broke while it was still under warranty. After dealing with a frustrating two-month process, Rowenta finally sent me a lower-quality straightener without bothering to communicate or consider my needs. When I said no, they tried to convince me to buy a different product, ...
My Rowenta blow dryer is broken. I took it to the service on 4/18/2023. They informed me that they didn't have the necessary parts and would have to wait. After a follow-up call, I inquired about the status, and they informed me that the part had not yet arrived. Today, on 9/2/2023, I called again, ...
Hello. I'm reaching out to Remington, but no solution is found. I call Remington myself, but they don't call me back. Since I've been struggling with various excuses for three months, not a single answer. They told me that my hair straightener cannot be repaired, and they will send a new one. But fo...
My Rowenta hairdryer stopped working, so I brought it to the service center on April 18, 2023. At first, they told me that the part I needed was not available and would take a while to get. When I checked again later, I was told that the part still hadn't arrived. Today, when I asked again, they tol...
I bought a Dyson hair straightener, and after a while, it stopped charging. I contacted Dyson support, and they asked me to send the product in for inspection. I followed their instructions and sent it back. Later, they returned both the device and a new charger, claiming the issue was resolved. But...
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