Isana Augen Roll On Allergy Reaction: Eye Swelling And Redness Issue
On October 12, I purchased the Isana Augen Roll On Hydro Booster product from a Rossmann store. The day after using it, I developed an allergic reaction on my eyelid and under my eye, including swelling, redness, and a rash. This condition around my eye area became both visually disturbing and concerning for my health. I have not used any medication yet, but this reaction has made me seriously question the reliability of the product. I request that the product be examined by Rossmann and the relevant brand, that I receive guidance and support regarding any necessary health concerns, and that the product cost be refunded. I also ask that my negative experience be taken seriously and that proper checks be carried out to prevent the same issue from happening to others.
Hello, We regret to inform you that we were unable to reach you via the phone number and email address you shared with us. To be able to manage your process together with you, you can always contact us. Thank you for your understanding. Best regards.
Both my email address and phone number are up to date. No one has contacted me... Don't bother contacting me anyway. As far as I understand, you can't manage this job properly from Turkey. I will contact your Germany coordination directly.
