Rockstar Games Officials Officially Mocking With Me
I haven't logged into my Rockstar Social Club account for a while, but I couldn't log in because I didn't remember my password when I tried last time. I also asked for a password reset email, but the email did not come. When I searched the internet, I learned that I could not receive the password reset email because my account was seized by someone else, and my email address registered in my account was changed. Although I emailed Rockstar about it many times, they returned to me with the same requests every time. They asked for a receipt that I bought GTA 5, but I threw it away. They asked for my account nickname; I provided it. I sent an email from my first email address before it was changed and registered in my account. I asked them to track the IP address of the computer I used in the past, but to no avail. It seems like they're trying to avoid taking over the accounts just to get a new game and not give them back. I couldn't fathom such behavior from a large company at all. If they wanted to solve an issue that they could handle in 2 minutes, which is account recovery, it has now been dragged on for exactly 2 weeks. Moreover, since a different customer representative responds to my email every time, I have to explain my problem anew to each one. It's frustrating that despite repeatedly stating that my registered email address in the account was changed, they keep insisting that I log in to that account and follow up on the problem ticket I opened from there. It's incredibly frustrating and I can't comprehend their approach.
