I purchased GTA V via Epic Games and played it for a long time without any issues. Recently, I had to change the email address on my Epic Games account. That went smoothly—even though I permanently deleted the old email. However, when it comes to Rockstar Games, everything turned into a nightmare.
Since Rockstar only allows support communication via email, I submitted four different requests asking them to update my email. In every case, they replied saying they sent a verification code to my old email and could only proceed if I confirmed it. But I clearly stated that the old email is no longer accessible. Yet each response completely ignored that fact and repeated the same unhelpful instructions.
This repetitive and robotic support is unacceptable from a major gaming company. I simply want to update my Rockstar account email so I can continue enjoying the game I paid for. If Epic Games can handle this process effortlessly, why can’t Rockstar?
Rockstar, please step up and assist your users properly. I’m asking for a basic account fix—this shouldn’t be such a painful experience.
Years ago, I purchased GTA 5 on Epic Games. After getting a new computer, I downloaded and installed the game through Epic Games without any issues. However, when it reached the Rockstar login step, I couldn’t access the game because my registered Rockstar email had been stolen. Despite spending a ...
I cannot log into my Rockstar Games Social Club account due to an email address change. My account is linked to my old email, which I have deleted, making it impossible to regain access. I have tried every method I could think of to resolve this issue, including submitting tickets, but I have receiv...
I no longer have access to the email address registered on my Epic Games Store account because I changed my phone number. About a year ago, I changed my phone and believed that I had also updated the number on my Epic Games account. However, since my old phone number has been completely deactivated,...
My Epic Games account was stolen two months ago, and even my email address was changed by the hacker. Although the thief forgot to unlink the Steam profile, I still can’t access my account because the login process requires a 6-digit code. I’ve emailed Epic Games support nearly 50 times, but their r...
I purchased Red Dead Redemption 2 and GTA V on Steam but can no longer play them because of Rockstar’s Social Club policies. My original email associated with Social Club was hacked, so I updated it across all platforms, including Steam, and deleted the compromised email to avoid further issues. Now...
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