On April 24, 2023, I purchased a Roborock S7+ White vacuum cleaner from Teknosa in Yalova. However, after a while, I noticed that it wasn't properly emptying the dust into the disposal station. I took it to the Teknosa service center in Yalova Ozdilek Mall on August 13, 2023, frustrated. They gave me the service reference number Th149921 and claimed that the repairs were completed. However, when I received the device back on September 9, 2023, the same problem persisted. The vacuum appeared to be working, but it failed to properly empty the dust into the container. Despite their efforts to troubleshoot, which included suggesting that they press the Home button, the problem remained unresolved. I'm dissatisfied with how Teknosa handled the situation. It costs me time, effort, and gas money to bring in the malfunctioning device on a regular basis, and they still can't fix it. Instead of patching it, they should build a new disposal facility. This is not how a reputable business should conduct itself.
On October 7, 2022, I purchased a Roborock Q7 Max robot vacuum from Teknosa in Ankara Ankamall. Unfortunately, only 2-3 weeks later, the following issues began to arise: It was unable to complete mapping properly. It malfunctioned when it returned to the dock after cleaning a zone. It failed to iden...
I purchased a Roborock H7 cordless vacuum through Trendyol on December 22, 2022. What followed has been nothing short of a nightmare. Just a few months after purchase, the vacuum began displaying a service warning, which I reported to Esta Bilgi Teknolojileri, the authorized service provider. Since...
I bought a Roborock Q7 Max robot vacuum from Teknosa eight months ago. It was great at first, but then it stopped working properly. I returned it to Teknosa, and I have to give credit to the staff for being attentive. They sent the vacuum to get fixed, but when it came back, it was even more messed ...
I purchased the Roborock Q7 Max robot vacuum from the Istanbul Viaport MediaMarkt store on March 8, 2023, under contract number 01756.1079***. Since the day I brought it home, I’ve had non-stop issues. The device constantly gets confused, cannot locate its docking station, splits rooms into random s...
Comments