I purchased ₺400 worth of Robux on Roblox, and although the amount was successfully deducted from my account, I never received the Robux. Right after completing the transaction, an error message appeared saying, "Your payment was declined" or "There was an issue," yet the money had already been withdrawn from my card—and I had no option to cancel.
I later found out that many other users have experienced the exact same problem, which only makes it more frustrating. This isn’t an isolated case—it’s a widespread issue, and Roblox needs to take it seriously.
I paid real money, and I have nothing to show for it. Roblox, I expect an immediate resolution. Either deliver the Robux I paid for or refund the full ₺400 without delay. Ignoring this problem is unacceptable, especially when it’s clearly affecting so many users. Please fix this now and restore trust in your platform.
I purchased 500 Robux on Roblox for ₺201, but they never showed up in my account even though the money was successfully withdrawn from my card. At first, I thought it might be a delay, so I logged out and back in—still nothing. Now I’m left with no Robux and no way to get my money back. This isn’t ...
I attempted to purchase 500 Robux three separate times on Roblox, but each time I got the same message: “Your payment has been cancelled.” Despite this error message, the money was still withdrawn from my account for all three attempts. I contacted Roblox Support right away. Initially, they respond...
Hello, I’m writing to report a serious issue with my recent Robux purchase on Roblox. I attempted to buy 500 Robux through the desktop version of the platform, and although the system showed an error saying “something went wrong,” the money was still deducted from my card. However, no Robux were add...
I purchased 1000 Robux from Roblox, but the transaction was never approved or completed. Despite this, ₺408.34 was still withdrawn from my account by Xsolla_Roblox. The payment status even said “immediate refund,” yet I still haven’t received my money back. This is incredibly frustrating. I didn’t ...
Comments