My latest experience ordering from Rituals' website really let me down. I ordered and paid, but I haven’t heard anything about the state of my item. It’s frustrating to be left in the dark, especially after paying in full. I also tried phoning customer service several times, but I haven't heard anyt...
Expecting it to be completely new, I purchased a product in-store but opened it to see that someone had used and returned it. The product was half empty, the wrapper was destroyed, and it was abundantly not in sellable condition. How then did this find its way back onto the shelves? I tried right aw...
I placed an order and received a faulty product, but trying to reach Rituals customer service has been an absolute nightmare. There is no apparent approach to get in touch with them—no live chat, no appropriate phone assistance, nothing! Every time I attempted phoning their supposedly customer suppo...