Renault Captur 1.3 Mild Hybrid Clutch Noise Issue

I own a 2022 model Renault Captur 1.3 mild hybrid. From the day I bought the car at 28,000 km, I noticed an annoying noise during gear shifts. Based on my research and my communication with other Captur users, I learned that this noise is a chronic clutch-related problem. However, the authorized service insists that this is not a chronic issue. My vehicle is currently at 40,000 km and the warranty has expired. Despite the low mileage and the fact that the problem clearly does not seem to be user-related, the authorized service requested ₺5,000 + VAT just for fault detection and stated that if the clutch needs to be replaced, this would also be fully charged. While the nature of the fault is largely clear from user experiences and other complaints, demanding such a high diagnostic fee again is also very disturbing to me. Today I also contacted Renault customer services and received a negative and, in my opinion, unnecessary and unhelpful response instead of a solution-oriented approach. Although many users experience this problem in a similar way, the brand does not acknowledge the fault, does not accept it as a chronic issue and demands full payment from the customer for the solution, which has seriously damaged my trust in Renault. It is obvious that this problem is not caused by user error but stems from production or part quality. I request that this fault on my vehicle be fully resolved free of charge, without any cost being reflected to me, including diagnosis and possible clutch replacement. Otherwise, I will pursue my rights through all relevant authorities.