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My Renault Megane Touch 2019 Model Tire Key Snapped

My Renault Megane Touch 2019 Model Tire Key Snapped
My Renault Megane Touch 2019 Model Tire Key Snapped
My Renault Megane Touch 2019 Model Tire Key Snapped
My Renault Megane Touch 2019 Model Tire Key Snapped
Özgür
Özgür
Renault
March 28, 2024 12:37 PM82

Recently, my 2019 Megane Touch suffered tire deterioration, resulting in a steady decrease of air pressure. When attempting to remove the tire, the lug wrench became distorted and was unable to unscrew the bolt. After applying more force, it snapped at the head. I was disappointed by the poor quality of this product. Finding someone to assist me if I were trapped with a flat tire in a remote region would have been exceedingly difficult. Additionally, the upper casing of the car's headlights has begun to tear away. It's incredible that such small flaws have not been addressed in a vehicle for which I paid a significant sum. I didn't expect such problems from this brand.

March 28, 2024 3:29 PM (2 hours after complaint)

Dear Customer, Thank you for choosing our brand. Our goal is to turn your experience into satisfaction as soon as possible. Feedback and requests from our customers are carefully evaluated within the scope of our quality standards. Your dedicated customer advisor will get back to you as soon as possible. Renault MAİS Customer Service 4446622

Özgür
Özgür
March 29, 2024 2:48 PM

I think no one cares about these kinds of complaints. Your system is very slow, and no one has called or inquired yet.

Özgür
Özgür
April 15, 2024 3:52 PM

I'm still waiting; no one has solved my problem, called, or asked about it.

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