I have used Remitly several times to receive money from abroad. While the first three transfers came through, the last transfer of $2000 has not been delivered—even though the app says it was. According to Remitly, the money was successfully delivered, but I never received anything. I even went to the designated branch in person, and they confirmed that no funds had arrived under my name.
This is not just a one-time glitch. Remitly has a pattern—they send the first few transfers smoothly, and then suddenly the money goes missing. This is exactly what happened with MoneyGram too, where I also lost funds. Between both services, I’ve now lost a total of $4000, and nobody is taking responsibility.
This is beyond frustrating—it feels like I’ve been scammed by companies that advertise “secure” and “fast” money transfers. I have no receipt, no access to the funds, and no accountability from Remitly.
I urgently demand a full investigation and immediate reimbursement. Do not dismiss this as a closed case. If your system says it was delivered, prove when, where, and to whom. Otherwise, refund me the entire amount. I will not stop until this issue is resolved.
Just like many others have reported, I’m dealing with a serious issue on Remitly where my money didn’t reach the recipient—despite entering the name correctly. The transfer failed due to a name mismatch, but the mistake was not mine. The issue clearly originated from Remitly’s end, and yet they’ve o...
I transferred money to my brother via Remitly, but it has now been two full days and the funds still haven’t reached his account. Despite this, Remitly’s system shows the transfer as “completed” and the money as “delivered.” That is simply not true. We spoke directly with the recipient’s bank, and t...
I used the Remitly app to send money, and when I checked the details, I saw that my surname had been entered incorrectly—something I did not input wrong. Despite this error, the transaction status shows the money as “delivered,” but the recipient hasn’t received anything. I’ve contacted support, bu...
On September 4, 2025, I sent €1,260 through Remitly using my credit card (Reference No: R58 9****77). The transfer was guaranteed to arrive in my Akbank account (last 4 digits: 4978) on September 8, 2025. However, as of today, September 8, the money has still not arrived in my account. During this ...
On August 1, 2025, I used Remitly to transfer €2000 from Germany to my Halkbank account in Turkey (IBAN: TR81************************02). However, the money never arrived in my account. When I contacted Remitly customer service, they claimed that the transaction had been canceled and that no funds ...
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