My Reebok sneakers showed significant wear and deformation in a very short time, especially around the front mesh area, where the material began to come undone. I contacted customer service to inquire about a return, and they advised me to go to a FLO store since it was their product. They assured me I’d receive a message with a return shipping code after they created a record. However, three days went by without any follow-up. I called again, and a new request was opened with a promise that I’d receive a callback within 48 hours. Another three days have passed with no response. I initiated the process for a third time, yet still no resolution. With no physical stores in 79 out of 81 provinces, it has now been over eight days, and I am still waiting for a return code. This delay, coupled with the shoe's poor quality, has left me highly dissatisfied. I request an urgent solution to this issue.
Hello, I purchased a pair of Reebok shoes, and they were worn during regular walking for a total of about 5 times, with each wear lasting no longer than 15-20 minutes. Unfortunately, the area around the ankle collar tore. We sent the shoes for inspection, and it was reported as a "product defect," r...
I purchased a pair of Reebok kids' shoes on September 4 through their website. After just two months of use, the shoes started to show significant wear and tear. I sent them to FLO under warranty, but the claim was rejected, citing consumer fault. I find it unacceptable that a product costing ₺1,30...
On June 20, 2025, I bought a pair of Puma sports shoes from the FLO store for $77. I didn’t use the shoes for heavy work — only for daily, careful use. Despite that, about two months after purchasing them, the mesh on the front toe area started tearing and showed noticeable deformation. I personall...
I purchased a pair of Reebok shoes on September 20, 2024, but in less than two months, the shoes have suffered severe damage. Both the inner and outer edges on both sides are completely torn, the inner lining is ripped, and cracks have appeared on the surface of the shoes. When I took the shoes to ...
In July 2023, I purchased a pair of sneakers from the Reebok Online Store, and the sides of the shoes started to come apart. I contacted Reebok customer service and requested a product inspection. However, they did not provide me with a return code. In April, they sent an Aras Kargo courier to my ho...
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