In July 2023, I purchased a pair of sneakers from the Reebok Online Store, and the sides of the shoes started to come apart. I contacted Reebok customer service and requested a product inspection. However, they did not provide me with a return code. In April, they sent an Aras Kargo courier to my house, and I handed over the package. For about three and a half months, my shoes have been waiting at the cargo branch. The cargo branch says they haven't received a return code from Reebok, so they can't deliver the package, and it's just sitting there. Reebok customer service representatives keep saying they will handle it immediately but do nothing to retrieve the package from the branch. It's now 2024, people can buy and return jewelry online, yet they can't manage a shoe return. It's disappointing...
On January 30, 2024, I purchased one pair of Reebok sports shoes from the FLO seller on N11 under order number 202899764437. Due to an inaccurate product number, I requested a refund on February 2, 2024 (see image 1) via N11 and returned the item to the seller using Aras Cargo tracking number 112037...
I purchased a pair of Reebok shoes on September 20, 2024, but in less than two months, the shoes have suffered severe damage. Both the inner and outer edges on both sides are completely torn, the inner lining is ripped, and cracks have appeared on the surface of the shoes. When I took the shoes to ...
ordered something on their app on April 22, 2023, got the order number 40104699067, and my delivery came on April 25, 2023. Anyway, I had to return the stuff, so I dropped them off at Aras Kargo on April 27, 2023, the shipment got to Bershka on April 28, 2023, this is where things get tricky. I've ...
My package was marked as delivered on November 13, 2024, but I never received it. It was delivered to a completely different district, unrelated to my address. I tried contacting the local branch responsible for my area for days but couldn’t get through. It was clear they were intentionally ignoring...
I purchased a pair of Reebok shoes on May 28, 2024, and within just three months, they started to show deformations and splitting. I sent the shoes to the store for warranty inspection, but they returned them to me, claiming there were no signs of splitting. I spent ₺3,000 on these shoes, and if the...
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