Quantfury’s app crashed during a critical trade, causing losses; how can I fix it?

App crashes during critical trades can be disruptive and may lead to unexpected losses. Quantfury’s Terms and Conditions outline that trading involves risks, including technical disruptions.

However, if the issue was due to a technical fault on their end, they may review your case for potential compensation.

To address this, contact Quantfury's support team through the Help Center in the app or email them at [email protected].

Provide specific details about the incident, such as the trade ID, timestamps, and any screenshots or logs showing the app crash.

If their response doesn’t resolve your issue, escalate your concern to [email protected].

Additionally, check your device for compatibility and ensure your app is updated to prevent future crashes.

Have a similar problem? Join others who’ve shared their stories and found solutions. File your complaint on Xolvie to bring attention to the issue.