I recently bought a jacket from Pull and Bear, but I decided to return it. While I successfully generated a return code, I can’t find any information on the return drop-off locations. Additionally, my email and phone number don’t appear in the system, making it impossible to track my return options or proceed with the process.
Despite having a return code, I have no idea where to take the item, and I haven’t received any clear guidance. This lack of support is incredibly frustrating. I’d appreciate immediate help from Pull and Bear to clarify the return location so I can complete my return.
I returned a jacket to Pull & Bear over a month ago, but I still haven’t received my refund. I’ve contacted customer service multiple times, and each time they assure me that I’ll get a response via email, yet I never hear back. It feels like my complaint is being brushed off, as there’s still no si...
I need to return an item to Pull and Bear, but the original return code I was given has expired, and I can’t generate a new one. I reached out to cust...
I purchased a pair of shoes from Pull & Bear today, but they were too small. Naturally, I wanted to initiate a return, but the process has been unnecessarily complicated and frustrating. How difficult can it be to return an item? First, I contacted customer service to ask if they offer home pickup ...
On January 12, I placed an order through Pull & Bear’s online store. After waiting for days without any shipping updates, I canceled my order on January 16. Since then, I have not received my refund. I contacted my bank, and they confirmed that no refund request has been processed from Pull & Bear’...
I purchased a product from Pull and Bear, with the right to return it by November 8. However, I was informed that my return code had expired, even though it was still within the valid return period. When I tried to request a new code, the system kept giving errors. I contacted customer service for ...
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