Security Lockout Crisis: Urgent PUBG Account Resolution Request!

My account, which has the ID 5355****56, was flagged by the system as posing a potential security risk. I just recently upgraded my phone, going from a Xiaomi to an iPhone 11, and I also changed some of my login information. My account was flagged for security issues on 12/11/2023 at 19:06, and as a result, I was locked out for the next week. My account will be inaccessible for another week beginning at 19:50 UTC on November 19, 2023, after I waited patiently for the previous week's period to expire. I am writing to all PUBG authorities with an urgent request to have the login issue with my account fixed as soon as possible.