My PUBG Mobile account (ID: 5834****15), which I was using on my Redmagic 8 Pro device, was stolen on the night of 17/08/2025 after my phone was remotely formatted. By the time my device recovered, the phone number, Twitter, and Gmail linked to my account had also been deleted. For about a month, I have been contacting PUBG Mobile customer service via email to recover my account, but I received negative responses and no assistance. All my in-game purchases, including those made three years ago, remain on the account, yet my access has been completely blocked. I live in Gaziosmanpaşa, Istanbul, and I request that my account be returned. I kindly ask that my grievance be resolved as soon as possible.
On August 17, 2025, during the night, my PUBG Mobile account (ID: 5834****15), which I was using on my Redmagic 8 Pro, was stolen after my phone was remotely formatted. By the time my device restarted, not only was my account compromised, but the phone number, Twitter, and Gmail linked to my account...
On October 2, 2025, my PUBG Mobile account was hacked. I completely lost access to my account, which I was using on my Redmi Note 12 Pro device. The username and linked phone number were both changed without my consent. My registered email address is b*********@gmail.com**, and my User ID is 5184*61...
I last logged into my PUBG Mobile account with in-game ID 5942314059 on July 14, 2025 at 9:39 PM, using my Xiaomi Redmi Note 13 Pro 5G device. After that date, I allowed a friend to access my account so they could play the game. As far as I remember, my friend first removed the linked phone number a...
On July 19, 2025, my PUBG Mobile account (ID: 5462*72)** was hacked while I was playing through an iOS emulator. My account contained approximately ₺400,000–₺500,000 worth of in-game purchases. After the incident, I completely lost access to my account — my email address was changed, and a new phone...
I was playing PUBG Mobile on my iPhone 13 Pro Max, and about 2–3 years ago my account was stolen. Since then, I have contacted customer service multiple times, used in-app support, and tried all the recommended steps, but I have not been able to recover my account. I had made UC purchases on the acc...
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